Blancco Mobile Diagnostics

Software for the diagnosis of mobile equipment such as Smartphone. Blancco’s Mobile Device Diagnostics enables mobile network operators, device manufacturers, retailers, customer service centers, insurers, and resellers to easily and quickly identify and resolve the source of mobile device problems. Whether you need a kiosk-type solution, a web-based solution, or an on-device app, we can offer the right mobile device diagnostic package to meet your needs. By identifying the cause of mobile device issues, customers can optimize device performance, reduce the likelihood of NTF returns (no problem detected), and recoup costs associated with repairs and customer service complaints.

Benefits:

Perform up to 52 diagnostic tests on devices with iOS and Android operating systems.
Identify and resolve device performance issues quickly and accurately (for example, battery drain, app crash, SD card, etc.).
Optimize the customer service experience at all touch points – online, in call centers and in the store.
Leverage real-time data and analytics to streamline the overall diagnostic process, reduce process times, and save and operational costs. Reduce the probability of unwarranted device returns. Reduce the number of NTF returns (no problem detected) by up to 60%.
Maximize the resale value of second-hand devices.

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Blancco Mobile Eraser

Mobile and phone deletion software allows organizations, mobile phone operators and used equipment resellers to permanently erase all data from smartphones and tablets with iOS operating systems, Android, Windows Phone and Blackberry. Blancco is the most complete and reliable data deletion solution on the market, which guarantees that sensitive data will not be exposed after mobile devices are discarded, recycled, exchanged or sold.

Benefits:

Safely erase mobile devices with iOS, Android, Windows iPhone and Blackberry operating systems.
We delete only information such as contacts, photos, music, chats, applications and computer configuration.
The operating system is NOT deleted for that reason the computer can be reused immediately.
Quickly deletes up to 50 devices simultaneously.
Automatically selects the fastest and most efficient data deletion method.
Generates a report for audit compliance with an electronic signature and 100% certified.
It guarantees compliance with industry regulations and standards, including the INAI Secure Deletion Guide, the National Digital Strategy-Mexico, MAAGTIC-SI Mexico and the General Regulation of the European Union on Data Protection.